Last updated: [date]
Emerald Gifts ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website and place an order.
Who we are
[Legal business name], operating as Emerald Gifts, based in [Business address], Ireland. Contact: [Contact email].
What data we collect
- Contact details: name, email address, phone/WhatsApp number
- Delivery address, including Eircode
- Order details: products purchased, personalisation content you provide (text and images you upload for customisation)
- Payment information: processed directly by our payment provider, Stripe. We do not store your card details.
- Marketing preference: whether you opted in to receive marketing emails
Why we collect it and our legal basis
- To process and fulfil your order (contractual necessity)
- To contact you about your order, including finalising and approving your personalised design (contractual necessity)
- To send you marketing emails, only if you opted in (consent, which you may withdraw at any time)
- To comply with tax and accounting obligations (legal obligation)
Who we share it with
- Stripe (payment processing)
- Our hosting and database provider
- An Post or other delivery couriers, limited to the information needed to deliver your order
- We do not sell your personal data to third parties.
How long we keep your data
We retain order data for as long as necessary to fulfil legal, accounting, and tax requirements, typically up to 6 years. Marketing consent is retained until you withdraw it.
Your rights
Under the GDPR, you have the right to access, correct, delete, restrict, or port your personal data, and to object to processing based on consent. To exercise these rights, contact us at [Contact email]. You also have the right to lodge a complaint with the Irish Data Protection Commission (dataprotection.ie).
Cookies
See our Cookie Policy for details on the cookies we use.
Changes to this policy
We may update this policy from time to time. Changes will be posted on this page with an updated "Last updated" date.